Free Upgrades 1 Free room upgrade for every 11th room. Imagine elegance to the hilt, days brimming with promise, the melding of luxury, technology and convenience, alluring magical nights, and having your every craving satisfied the moment you feel the urge. If youre too lazy to make it to the pool, you can hop into your personal double whirlpool. We can help cover the cost for cakes, floral arrangement, and dcor. Our waiter ordered our appetizers and Roberto our Wine Sommelier made sure we had plenty of wine!!! Audio-Visual: Moon Palace AV team Natural and charming backdrop with a touch of shade. We dined at Jade twice, J.C. Steakhouse, La Gondola (another waiter from November came to say hello Roman took excellent care of us in Nov),Pier 8 and Los Corporales. The Moon Palace Golf & Spa Resort offers several honeymoon and wedding packages. WebWe can help cover the cost for cakes, floral arrangement, and dcor. For the latest foreign travel advice visit www.gov.uk/foreign-travel-advice, To view all of the latest travel advice on your chosen destination, please visit www.gov.uk/knowbeforeyougo. We offer exclusive, personalized service from professional, responsive destination wedding and group vacation experts. UNDERSTAFFED we traveled during busy season so it might be the reason why you have to wait for so long to be served in restaurants. DJ + Dohl: Magic Mike DJ International VIEW RATES. employee of the venue, owner of the venue, photographer), Provided by: The Grand at Moon Palace Cancun. We find Service in general in Mexico is of a higher level compared to other destinations, however the Grand (and palace resorts in general it seems based on some time spent at sunrise and dinners there) to another level. at this luxury all-inclusive resort. Id had a few questions and concerns initially and connected with both Carlos and Cesar Fallardi. Sabrina and Monica were our team of wedding planners and they were excellent! Each has a different vibe. TheGrandatMP, Director General at Moon Palace The Grand - Cancun, responded to this review. *When making your reservation, please make sure that the honeymoon package is added. The island of memories. $100 USD coupon redeemable for Dream Art packages of $700 USD to $1,999 USD, or a $200 USD coupon redeemable for Dream Art packages of $2,000 USD or more. The average cost of staying at Moon Palace is around $450 per person, per night based on double occupancy. Despite size of the hotel we always receive a truly personal service. $400 USD coupon redeemable for Dream Art packages of $3,000 USD or more. Package includes: Wedding ceremony location ).Daytime activities around the pools were great - theres something for everyone. The Grand has massively improved since we visited when it first opened. Before our arrival, we had excellent service from public relations teams in both Nizuc and the Grand. Its packed full of excitement and entertainment. Finish off your evenings by dining at one of the many restaurants. 2 salon specialists came to the bridal suites (one did hair while the other did makeup). Or slip indoors and take a dip in your very own state-of-the-art double whirlpool. We are greeted with welcome home affection came you imagine!!! We also saw other people getting the water and utensils by themselves. - Amplified music OK indoors and outdoors. Rates subject to change at any time. Ask neenzzz about Moon Palace The Grand - Cancun. Select one of our resorts as your venue, and your stay is free. Supplements apply for2024 bookings. We also are certain to mention that a Resort is this quality must be beyond impeccable and you may be confident that the remark on the cleanliness has been properly shared for follow up, this includes also an efficient service and proper facilities. Kids and teens under 17 stay free. Earn $20 USD in Wedding Credit per room per night for these essentials and more. (I just wish I was better at remembering names! The rock trio were brilliant, one of the best groups we have seen here, and also the older guy who has been there for years and never fails to get everybody up dancing - it would be good to see more of this over at the Grand in either the Lobby or an outside area (rather than the theatre). Internet Access (wireless) Wireless internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. Its a huge resort but you dont feel like a number, the personal attention to detail and willingness to handle any concerns are the best. The resort does not have one central pool like most resorts. Families can jump into the fun action with the kids and teens club, and try their skills on the FlowRider Wave Machine. Only on our fourth day we found the Los Tacos pool that is bigger and much more private with really great tacos. These resorts offer engaging activities every day, such as live musical performances, cooking classes, on-site waterparks, and nighttime entertainment. Generally the best food weve had at higher end all inclusives. Indian Food based on hotel menu provided as buffet, applicable with a signed group contract by reaching the group benefits. All of the restaurants are delicious. A spectacularly luxurious experience awaits at The Grand at Moon Palace Cancun, and its the perfect place for your elopement or celebration with family and friends. Dear Mrs. Royle,It is certainly always a pleasure for us to read your extraordinary comments and to reiterate of the amazing human beings we have as part of our team! Speak to one of our consultants for further details and T&Cs. Don't miss out! 30 Seating pods in a variation of themed drapery, 6 White pergola shepherd hooks placed along the aisle, Themed bridal bouquet of 12 yellow calla lily stems, One dinner reservation (with standard restaurant decor), Breakfast in bed the morning after the ceremony, 6 White spider mum spheres with white ribbon hanging from shepherd hooks, White hanging ceremony podium with 1 large rectangular glass vase with white spider mums, Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability), Aqua blue sea glass gems lining aisle walkway, White calla lily with a peacock feather boutonniere, 30 White chiavari chairs with cushions in a variety of themed drapery, White hanging ceremony podium with 3 glass cylinder vases filled with water and green silk cymbidium orchid stems as table decor, 4 Green bamboo vases with hydrangeas, cymbidium orchids, peacock feathers, and silver curly willows at entrance and end of aisle, Themed bridal bouquet of 2 green hydrangeas, 3 white calla lilies, 3 peacock feathers, and 4 dendrobium orchids, Themed bridal bouquet of 20 roses and 4 cymbidium orchids, 30 white chiavari chairs with cushions in a variety of themed drapery, White 3 panel structure with glass bead tear drops hanging from each panel, Soloist for wedding ceremony (soloist options include flute, saxophone, violin, or pipe), White ceremony podium with crystal silver lining, 1 small champagne colored ceramic vase with football mums, and 1 large champagne vase with white roses, 4 white columns lining the aisle; each with an ivory colored candle placed inside a glass cylinder vase and pav white carnations, Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11 am; other ceremony hours will incur an additional charge (based on availability), Lavender colored aisle runner with floral appliqu on sides, Honeymoons Wishes Wedding Website and Bridal Registry, 30 Silver chiavari chairs with cushions in a variety of themed drapery, White 3 panel structure with lavender iridescent beads hanging from each panel, Soloist for wedding ceremony (soloist options include flute, saxophone, violin or pipe), White ceremony podium wrapped in purple fabric with silver beaded edges and a silver vase with purple roses as table decor, 4 Silver shepherd hooks lining the aisle with a hanging sphere of pink, blue, and purple spider mums, and purple roses, Complimentary honeymoon dinner at select restaurants, Late check out until 6:00pm (subject to request and availability), All components of the Complimentary Honeymoon Package, 50-minute Holistic Massage in couples spa suite, Intimate candlelit rose petal bath in double whirlpool tub*, Daily refreshed mini bar: sodas, bottled water, juices, domestic & imported beers. We had to figure out our own system how not to burn ourselves. 36.5, Riviera Maya, Cancun, QROO, 77500 View in a map Explore the area Xoximilco 7 min drive Ventura Park Cancun 14 min drive The Grand at Moon Palace Cancun is located about7 milesfrom the CUN airport. We had just over 100 guests. Adults can unwind with the amazing all-inclusive concept, with a la carte dining, pool waiter service and a beautiful Spa. Personalization and individuality are key! WebMoon Palace The Grand Cancun. The best part? Your password has been reset successfully, please verify your email. *Additional special amenities vary by guest room category. For the lucky wedding couple, enjoy a complementary room and upgrade! Cancun - Chetumal Km 340, Riviera Maya, 77500 Cancun, Q.R., Mexico. *An additional fee applies to all civil ceremonies. They responded in a timely and organized fashion to all our requests and were wonderful liaisons with our vendors. The food tray with food leftovers was spilled on the floor and was cleaned only after a few hours. The weather was perfect (temp ~high 70s/low 80s). Ana who runs the playroom and signs everyone in and out is Wonderful with all the kids and so professional with the parents. As you have mentioned, this must be reflected in a Luxury Resort.Thank you also for highlighting the aspects you have enjoyed the most such as the food and the desserts! Minimum stay 4 nights. Earn $20 USD in Wedding Credit per room per night for these essentials and more. 215-454-2080 | hello@rishteydestinations.com | Philadelphia, PA | Privacy Policy. Resorts compensate us for bookings, and we invest in a better experience for our customers. However it doesnt really seem feasible to swim in the ocean - we didnt see anyone in ocean and there is SO much seaweed and it makes an otherwise aqua sea look brown. These 2 group promotions are not combinable with the Collections Package. Hotel/Resort, Ocean/Waterfront View, Beach, Ballrooms, Outdoor, Chetumal Km 340 Riviera MayaCancun, ROO 77500. Thank you so much for recognizing the hard work from Mr. Luis, he is a true asset to the team!We remain at your service.Cesar Fallardi Operations Director The Grand at Moon Palace Cancun, This is the version of our website addressed to speakers of English in the United States. Promotion may change without notice until full payment is received. Sun, 19 Mar. WebMoon Palace The Grand - Cancun | Palace Resorts Weddings PERFECT POOLS, FLAWLESS BEACHES, WEDDING BLISS Theres nothing ordinary about a wedding at Moon Palace The Grand Cancun, a terrific choice for groups of any size and families. Think luxurious accommodations with high-end amenities, 24-hour room service, unlimited premium drinks, and gourmet dining. Plus, enjoy free events and other benefits with our 'More the Merrier' package. Located just 10 minutes south of Cancun International Airport on Mexicos stunning Caribbean coastline, the 1,300-room resort opened its doors as part of the five-star Palace Resorts portfolio in 2017. Plus, enjoy our spas exclusive bridal suite. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The rooms are gorgeous and have so many personal touches that shows they really thought about every detail. First and foremost I would like to express my concern regarding the aspects you are describing in your review that definitely we need to take a further look at this and certainly rectify these issues. Exact rates depend on the dates and accommodation you choose. * An additional fee applies to all civil ceremonies. The Boathouse Business Centre, Harbour Square, Nene Parade, Wisbech, Cambs, PE13 3BH. In Asian restaurant the table next to use was asking us for a soy sauce because their waiter took very long time to come to them. We are certain that TripAdvisor's community will value your comments for planning their upcoming vacation.We already miss you!Cordially,Cesar Fallardi Operations Director The Grand at Moon Palace Cancun. TELL ME MORE TELL ME MORE SIGNATURE WEDDING COLLECTIONS Tropical Sunset Pure Paradise To qualify, all rooms must be booked through The Wedding Travel Company with a group contract starting with 10 rooms. The Grand at Moon Palace Cancun. Breakfast in bed the morning after the ceremony, Honeymoon Wishes Wedding Website and Bridal Registry, White hanging ceremony podium with glass vases with flowers as table dcor, 30 seating pods in a variation of themed drapery, 6 White pergola Shepherds hooks placed down the aisle, 6 White floral spheres with white ribbon hanging from Shepherds hooks, Themed Bridal Bouquet of 12 yellow Calla Lily stems, Justice of the Peace or Minister to perform legal, symbolic or vow-renewal ceremony, $100 USD coupon redeemable for Dream Art packages of $700 USD to $1,999 USD, or a $200 USD coupon redeemable for Dream Art packages of $2,000 USD or more, Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability), White hanging ceremony podium with a glass rectangular vase with red flowers, 30 White Chiavari chairs with cushions in a variety of themed drapery, White pergola arbor at top of aisle with pav red Carnations, White pergola at end of aisle paved with red Carnations, Themed Bridal Bouquet with 12 Roses and 4 mini Callas available in white or red, Themed wedding cake with natural flowers in white or red, "S" shaped sand aisle runner lined with sea shells, Themed Bridal Bouquet of 10 Phalenopsis Orchids (white or pink), Themed wedding cake with chocolate sea shells. 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